1551 NW 54th Street. Suite#101 Seattle, WA 98107
Map of 1551 NW 54th Street. Suite#101 Seattle, WA 98107

T: (206) 525-0903      F: (866) 497-3901    E: skinmd@skinmdseattle.com

Policies & Procedures

Appointments
To schedule an appointment or to ask questions about SkinMD services, call (206) 525-0903 or send an e-mail
to skinmd@skinmdseattle.com. You can also fax us at (866) 497-3901. The office is open Monday and Thursday
9AM-5PM, Wednesday 9AM to 8PM, and Friday 9AM-5PM. We are closed on Tuesday. We recommend that appointments be made as far in advance as
possible to give you the greatest opportunity to get an appointment that best fits your schedule.
A credit card number is required to secure your reservation.
We suggest arriving 10- 15 minutes prior to your scheduled time to ensure that you receive your full service. If you arrive late, your visit may have to end on scheduled time, so as not to delay the next guest. Late arrivals are still responsible for payment of the full service scheduled.

Cancellation Policy
Our specialists' time is just as valuable as yours and we do our utmost to respect your time. If you are unable
to keep an appointment, please let us know at least 24 hours prior to your scheduled time. We reserve the right
to charge a fee for appointments not cancelled with ample notice. If you find that you are running more than 15 minutes late for an appointment, we ask that you reschedule so that we may be on time for our next appointment.

We require a minimum 24 hours advance notice for all cancellations and changes. If you are unable to keep your appointment, please let us know and we will be happy to reschedule you. However, without a timely cancellation, a $50 dollar service fee will be charged. The credit card holder agrees to be responsible for any fees incurred.

Etiquette & Courtesy
In consideration of all guests, we ask that you either turn off pagers and cell phones or use the vibrate setting
when you are visiting SkinMD.

We love children too, but it is important that they are supervised at all times when in our office.

Gift Certificate Policy
Gift Certificates are available in any amount and can be purchased by phone, online or in-store. Gift certificates can be redeemed towards any SkinMD service or merchandise unless otherwise stated. Certificates are nonrefundable and
valid for 12 months from the date of purchase, unless otherwise specified. Please remember to place your gift certificate in a safe keeping place, as SkinMD is not responsible for lost, stolen, damaged, or misplaced certificates.

Gratuity Policy
SkinMD is a medical facility and our clinical providers do not accept gratuities. Our greatest reward is your expressed appreciation and the referral of our procedures and services to others.

Please spend some time to provide us with your feedback by filling out our comment cards. You will be automatically entered in our monthly price drawing.

Insurance
The doctors do not participate with any insurance carriers. Most cosmetic procedures, including laser surgery, are
not considered to be medically necessary by insurance carriers and charges will be payable at the time of each treatment visit. The patient is liable for all charges. Procedures that are approved by your insurance carrier may receive some coverage under your insurance benefits. In these cases, you can file an insurance claim yourself.
SkinMD can only provide you with a receipt to include with your claim submission. If your insurance carrier is willing
to reimburse you, those funds will be sent directly to you.

Payments
We accept all major credit cards, debit cards, personal checks, and cash. We also accept CareCredit cards and CareCredit Gift Certificates.

Prices
Prices are subject to change without notification.

Promotions & Specials
Promotions and specials may not be combined.

Refund Policy
Due to health concerns, products may not be returned or refunded.  We charge a $30 fee for returned checks.  Refunds are not permitted on any services or service packages.  We recommend that you try a single treatment before purchasing a package.  We will apply the purchase price of a single treatment to your package price.

Referrals
The confidence you show by referring your friends is the greatest compliment, for which we are extremely thankful. We offer you specials, promotions and other incentives to extend our gratitude.

We are open to your suggestions. Please let us know how we may serve you better. Comment card are available at the front desk.